The guest will be provided a customized experience with the help of Internet of Things. Consider the scenario that a guest provides information such as their personal preference through a connected device to the hotel management system. This information would be relayed to various other devices connected to the guest device. The room environment would be customized based on guest’s preference. The inputs from the guest device will set the alarm clock based on the guest’s calendar. When the guest wakes up in the morning, the curtains will automatically open. After the guest takes the shower, the coffee maker starts automatically. When the guest picks up the coffee, the television is turned on and tuned to guest’s favourite channel. Such a personalized experience can be only rendered with the help of Internet of Things technology. IoT provides hotels an unprecedented opportunity to provide highly customized services based on guest preference.